Privacy Policy

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 (1) sentence 1 (f) GDPR, this serves to safeguard our legitimate interests in a correct presentation of our offer, which predominate in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Data collection and use for contract processing and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, as in these cases we strictly require the data for contract processing, or to process your contact or open the customer account, and you cannot complete the order and/or open the account or send the contact request without providing them. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 (1) sentence 1 (b) GDPR for contract processing and processing your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

Data transfer

For contract fulfillment in accordance with Art. 6 (1) sentence 1 (b) GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, payment service providers commissioned by us or to the selected payment service for the processing of payments. In part, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The privacy policy of the respective payment service provider applies in this respect.

Data transfer to shipping service providers

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) sentence 1 (a) GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

UPS (United Parcel Service Deutschland S.à r.l. & Co. OHG)
Görlitzer Straße 1
41460 Neuss
Germany

DHL Paket GmbH
Charles-de-Gaulle-Straße 20
53113 Bonn
Germany

Rhenus SE & Co. KG
Rhenus-Platz 1
59439 Holzwickede
Germany

E-Mail Newsletter

E-Mail advertising with registration for the newsletter

If you register for our newsletter, we use the data required for this or separately communicated by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) sentence 1 (a) GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Integration of the Trusted Shops Trustbadge

To display our Trusted Shops seal of approval and the collected reviews as well as to offer Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website.

This serves to safeguard our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balancing of interests in accordance with Art. 6 (1) sentence 1 (f) GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. These access data are not evaluated and are automatically overwritten no later than seven days after the end of your page visit.
Other personal data are only transferred to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order, or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

Cookies and Web Analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests in accordance with Art. 6 (1) sentence 1 (f) GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

• Internet Explorer™: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies
• Safari™: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
• Firefox™: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• Opera™: https://help.opera.com/en/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for Web Analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.com). This serves to safeguard our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests in accordance with Art. 6 (1) sentence 1 (f) GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose has ceased to apply and the use of Google Analytics by us has ended, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively to the browser plugin, you can click this link to prevent collection by Google Analytics on this website in the future. An opt-out cookie will be placed on your end device. If you delete your cookies, you must click the link again.

Google reCAPTCHA

In our online presence, we use Google reCAPTCHA to check and prevent interactions on our website through automated access, e.g. by so-called bots. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".

Through certification according to the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also met when processing data in the USA.

Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, other information may be collected by Google that is necessary for the offer and guarantee of this service.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or similar.

Google offers further information on the general handling of your user data at https://policies.google.com/privacy.

Social Media PlugIns

Use of social plugins from Facebook
So-called social plugins ("plugins") from social networks are used on our website.
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and displayed to your contacts there. This serves to safeguard our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balancing of interests in accordance with Art. 6 (1) sentence 1 (f) GDPR.
For the purpose and scope of data collection and the further processing and use of data by the providers as well as a contact option and your rights and setting options for the protection of your privacy, please refer to the data protection notices of the providers.
https://www.facebook.com/policy.php

If you do not want the social networks to directly assign the data collected via our website to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the loading of plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (https://noscript.net/).

Contact options and your rights

As a data subject, you have the following rights:

• In accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• In accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
• In accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • to assert, exercise or defend legal claims;
• In accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you refuse its deletion;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims or
  • you have lodged an objection to the processing in accordance with Art. 21 GDPR;
• In accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transmission to another person responsible;
• In accordance with Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly via the contact details in our imprint.

Right to object

Insofar as we process personal data as explained above to safeguard our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can prove compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.